Troubleshooting your Fitbit Connection

If you are having issues with your Fitbit connection, removing the connection entirely usually solves any issues.

1. Remove the Fitbit connection from your Hugo Health Account

First, remove the connection from your Hugo Health account by following the instructions here.

2. Revoke access for Hugo Health through the Fitbit App or Website

Log in to your Fitbit account in the app or website and revoke Hugo Health's access by following these Fitbit provided instructions.

3. Add your Fitbit Connection Back to your Hugo Health Account

Finally, add the connection to your Hugo Health account again, following the instructions we have here.